'Auto Categorisation' is so bad!!!
MH
I don't know why but FinWise is absolutely SHIT at categorising things or sometimes even reading the transaction description to infer what category it should be. What's worse is that I don't know what parameters it uses to determine who the merchant should be.
If a transaction was categorised for a merchant called BEX (because it was BEX) , that's great but then why do other transactions that have nothing with the word in BEX also get marked as the same merchant?
What's worse, if I had previously marked a transaction with a specific merchant and category it doesn't seem to use that for future transactions. It really takes time to fix stuff and it's ANNOYING. This software was supposed to make my life easier - it seems not to be for me.
Can you please share what methodology is being use to classify transactions??
Jason Russell
Hey MH, apologies for the trouble. We've just released a big update to our category & merchant classification system which I think should significantly improve things going forward. The system was updated on Friday, so you should notice an improvement since then. If you could email me some additional examples of where it gets things wrong, that would be helpful for us to further improve things for you going forward. You can email me at jason@finwiseapp.io